Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Rensino Fans Co., Ltd. supplies fan products for commercial, industrial, automotive, and household applications. Our product range includes axial flow fans, centrifugal and radial fans, blower fans, exhaust fans, cooling fans, radiator fans, ceiling fans, table fans, wall-mounted fans, smart fans, solar fans, and portable wearable fans. The following ordering process is designed to help international buyers confirm product requirements, commercial terms, production details, packing, and delivery arrangements clearly.

1. Inquiry and Product Selection

Please send your inquiry with as much application and product information as possible. Our team will review your requirements and recommend a suitable existing model or discuss a customized solution.

Depending on the product, useful inquiry details may include:

Please confirm local electrical, installation, and market requirements before ordering. Product selection and final specifications remain subject to technical review and written confirmation.

2. Customization and Quotation

Customization may include dimensions, electrical parameters, airflow performance, cable length, connectors, plugs, colors, labels, logos, manuals, cartons, and other product or packaging details. Availability depends on the selected fan model, order quantity, technical feasibility, and applicable production requirements.

After reviewing the inquiry, Rensino Fans Co., Ltd. will prepare a quotation based on the confirmed product specification, quantity, customization scope, packing method, delivery terms, and destination information. Tooling, sampling, testing, artwork preparation, special materials, or custom packaging may be quoted separately when required.

Unless otherwise stated, a quotation is provided for the specific inquiry and may be revised if specifications, quantities, material costs, exchange conditions, delivery requirements, or other order details change. Pricing, quotation validity, and minimum order requirements are subject to the written offer.

3. Samples and Pre-Production Approval

Samples may be arranged when buyers need to evaluate appearance, dimensions, installation, airflow, electrical performance, or packaging before placing or releasing a production order. Sample availability, cost, customization, preparation time, and freight arrangements depend on the product requirements and will be confirmed separately.

For customized products, the buyer may be asked to approve drawings, specifications, artwork, labels, color references, packaging layouts, or a pre-production sample. Approval should be provided in writing. Changes requested after approval may affect the price, production schedule, material preparation, or other commercial terms.

4. Order Confirmation

An order will proceed after both parties confirm the applicable commercial and technical details. These normally include:

Confirmation may be recorded through a quotation, pro forma invoice, purchase order, sales contract, specification sheet, or other mutually accepted order document. Buyers should review all documents carefully and promptly report any discrepancy before payment or production begins.

5. Payment Terms

Payment terms are determined according to the order value, product type, customization requirements, production arrangements, and transaction history. The applicable payment schedule, currency, payment method, and bank information will be stated in the confirmed quotation, pro forma invoice, or sales contract.

Production, material purchasing, or shipment may be scheduled only after the required payment or payment confirmation has been received. Bank charges and other transaction fees will be handled according to the confirmed commercial terms. Buyers should remit funds only to the beneficiary account shown on an official document issued by Rensino Fans Co., Ltd. Any request to change bank details should be independently verified with our authorized contact before payment.

6. Production and Quality Check

Production is arranged according to the approved order details and the availability of materials and production resources. Estimated lead time depends on the fan type, quantity, customization, component supply, packaging requirements, and production schedule. Any estimate is subject to confirmation and begins from the agreed starting point, such as receipt of payment and final approval of all technical and artwork details.

During production, we may communicate with the buyer regarding technical questions, materials, markings, packaging, or schedule updates. When appropriate, production photographs or product information may be provided for confirmation.

Products are checked against the confirmed order requirements before shipment. The inspection scope may include appearance, dimensions, assembly, electrical operation, airflow-related performance, labeling, quantity, and packing, as applicable to the product. If the buyer requires third-party inspection, special test reports, or additional inspection criteria, these requirements should be stated before the order is confirmed. Related costs and scheduling will be agreed separately.

7. Packing and Delivery

Standard or customized packing can be arranged according to product characteristics, order quantity, transportation method, and buyer requirements. Options may include individual boxes, inner cartons, export cartons, protective inserts, labels, manuals, palletization, or other suitable packing solutions. Custom artwork and shipping marks must be approved before packaging production.

Orders may be shipped by courier, air freight, sea freight, rail, or another agreed method, depending on shipment size, urgency, destination, and cost considerations. The applicable Incoterms, freight responsibility, insurance arrangements, destination charges, and customs responsibilities will be specified in the order documents.

Delivery dates are estimates unless expressly confirmed otherwise in writing. Shipping schedules may be affected by order changes, material availability, carrier capacity, customs procedures, weather, holidays, or other circumstances outside normal production control. Tracking details or shipping documents will be provided when available and applicable.

8. Shipping Documents and Import Requirements

Commercial invoices, packing lists, transport documents, and other agreed paperwork can be prepared according to the confirmed shipping terms. Any special document, declaration, labeling, language, or destination-market requirement must be communicated before order confirmation.

The buyer is responsible for providing accurate consignee and shipping information and for confirming the import, customs, electrical, safety, labeling, and installation requirements that apply in the destination market. Additional documentation or testing requested after production has started may affect costs and shipment timing.

9. Order Changes and Cancellation

Requests to change the specification, quantity, artwork, packaging, destination, or shipping method should be submitted in writing as early as possible. Rensino Fans Co., Ltd. will review whether the requested change can be accepted based on the current order status.

If materials have already been purchased, customization has begun, packaging has been printed, or production has started, additional charges or schedule adjustments may apply. Cancellation terms will depend on the work completed, committed materials, customized components, and other costs incurred for the order.

10. Receipt and After-Sales Support

Buyers should inspect the shipment promptly after receipt. Please verify the carton condition, product model, quantity, appearance, specification, and operation before installation or resale. Any visible transport damage or package shortage should be recorded with the carrier at delivery whenever possible.

If a product or order issue is identified, contact Rensino Fans Co., Ltd. promptly and provide the order number, product model, affected quantity, a clear description of the issue, and supporting photographs or videos. For technical concerns, please also provide installation details, power supply information, operating conditions, and test results where relevant.

Our team will review the information and discuss an appropriate solution according to the confirmed specification, order terms, inspection findings, and nature of the issue. Products should not be returned, reworked, or disposed of without prior written agreement. Return authorization, replacement, repair, credit, or other handling arrangements, when applicable, will be confirmed case by case.

11. Communication for Repeat Orders

For repeat purchases, please reference the previous order number and confirm whether the specification, components, color, labeling, packaging, and shipping details remain unchanged. Product materials or components may require reconfirmation if there has been a long interval between orders or if supply conditions have changed.

Clear written communication throughout the inquiry, approval, production, and shipping stages helps prevent misunderstandings and supports efficient long-term cooperation. The final quotation, pro forma invoice, purchase order acceptance, sales contract, and approved specifications will govern the details of each order.

Copyright © 2026 Rensino Fans Co., Ltd. All rights reserved.
Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Contact Form (#3)

Home

Products

About

Contact